Frequently Asked Questions
Check out our most frequently asked questions about Pezzy Pets below. If you can't find what you're looking for, please contact us at email@example.com
The devil fish is commonly known as the armored or suckermouth catfish. It's originally from South America and was brought to places like Mexico and the US as a popular aquarium fish. In Mexico the fish is referred to as the devil fish because it was first found in the reservoir El Infiernillo (Little Hell) in Michoacán but also because well, they hate the fish in Mexico for all the damage it's caused to native freshwater fisheries.
This fish is commonly consumed in South America but unfortunately still not much of a demand exists in Mexico. The devil fish currently accounts for up to 70% of wild freshwater capture and causes a range of environmental and economic issues.
We have a small FDA-registered processing facility in Tabasco, Mexico where our team fillets wild-caught devil fish and then dries fillets using both conventional and solar dehydrators (we're working to transition to 100% solar). All treats are packaged in bulk and sent to us in Berkeley, California where we inspect and package them in a commercial kitchen before sending them out to you!
Because we make Pezzy from a hated, invasive fish, our treats are beyond sustainable. Pezzy treats are reducing our pawprint - every bite actually helps restore native fisheries! Additionally, like other single and limited ingredient treats, our treats are super healthy and (obviously) don't contain any chemical preservatives, fillers or otherwise yucky stuff that you wouldn't want to feed to your pet.
And finally Pezzy treats are high in protein and low in fat (body-building dogs anyone?) and come with a bunch of vital micronutrients like iron and potassium. The protein/calorie ratio of our treats is hard to beat, making Pezzy a great option for furry friends that are watching their weight!
Absolutely! All treats are made in our FDA-registered, HACCP-compliant facilities. As mentioned before, our single and limited ingredient treats are made without any chemical preservatives, fillers, additives or any otherwise unsavory thing you wouldn't want your furry friend eating.
Worried about heavy metals associated with seafood consumption? Fear not! First, we regularly test all our fish to ensure it's contaminant-free. Additionally, the devil fish, a member of the catfish family, is an herbivore and has a relatively short lifespan, meaning that it's not as susceptible to accumulation of heavy metals and other toxins like tuna or swordfish.
Yes! Pezzy treats are excellent for both dogs and cats. Especially due to their high protein content, Pezzy treats are awesome just as is for cats but can be shredded up for a tasty topping as well.
Yes! Our treats are completely shelf-stable. Please note that our packaging is 100% compostable but unfortunately compostable resealable "zippers" are still not a possibility. As such we recommend you save our treats in another sealable container after opening for best results.
Yes, our packaging is 100% compostable! We're acutely aware of the waste from packaged foods and we're doing our part to create a sustainable supply chain. Our packaging, stickers, inserts and even mailers are 100% compostable. Please note that while our packaging is 100% compostable, unfortunately compostable resealable "zippers" are still not a possibility. As such we recommend you save our treats in another sealable container after opening for best results.
We charge $3.95 flat-rate shipping anywhere in the US and all orders of four or more bags come with free shipping.
We're a small two-person team but we try to make sure all orders ship within 36 hours of ordering and will generally take 2-4 days to arrive. We'll send you an email with confirmation number once your order ships. Please contact us directly at firstname.lastname@example.org with any questions about your order.
100% satisfaction or your money back. Just drop us a note at email@example.com and we'll make it right.